Custom Design Consultation
* This is service fee. No physical item will be sent to you.
- Step 1: Order consultation service. Sketching service is optional.
- Step 2: Our stylist will contact you via email to check your design details, such as styles, fabrics, colors, size, event date, etc.
- Step 3: Quote you after getting all details confirmed.
- Step 4: Start production after getting payment. Keep you updated via your design photos throughout the whole production.
- Step 5: Get the design shipped after getting your confirmation on the finished item.
SHIPPING
Arrival Time = Production Time + Shipping Time
Production
- formal dresses: 3-5 weeks
- wedding dresses: 4-7 weeks
- accessories & fabrics & sketches: 3-7 working days
Shipping
Shipping is an additional 3- 10 days depending on Shipping Method.
Know more about shipping.
RETURN
Returns are available for standard sizes within 3 days. Custom-made & clearance items are final sales. Fabrics and service fee are not refundable.
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